When the phone rings I never know who will be on the other end of the line. I’m simply there to answer their call, listen and help as much as I can.
Often when they speak to me, it will be the first time they’ve explained an entire situation before. We’re open Monday to Friday between 9am and 6pm and offer free, confidential information about mental health and where people can go for help.“While Mind can’t give people money or solve housing problems we can listen and point them in the right direction.”Recently we’ve had more calls about the cost of living crisis with people anxious about housing situations and rising costs.
While Mind can’t give people money or solve housing problems we can listen and point them in the right direction for support.We do know that money worries impact everyone’s mental health, so I try to make sure that they think about their own mental health and know where they can get support when they need it.We’ve just opened a new Welfare Rights Line that provides general information on benefits and welfare to help people access the money that they’re entitled to.
Read more on mind.org.uk