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The customer is not always right
The customer is not always right Even if you are adding massive value and creating, difficult people are everywhere. As Abraham Lincoln famously quoted John Lydgate, “You can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time.”The phrase “The customer is always right” is wrong – and we’ll tell you why.
