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Zoom Announces Automatic Captioning Will Be Free. It's Long Overdue.

Zoom has become one of the most downloaded video conferencing apps of 2020, driven by profound changes from the COVID-19 pandemic, such as telehealth models and virtual education.

Even interviews, jobs and meetings have shifted to a virtual setting. The app allows individual users and educational, health care and other organizational sectors to conduct virtual meetings in real-time.

Users can utilize both HD video and audio to communicate. Other features include a chat box, screen-sharing and the option to record meetings.

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