Emotional intelligence — or EQ, short for emotional intelligence quotient — is defined as the ability to use one’s emotions to full advantage.
Emotionally intelligent people have full command of all their social skills (including self-awareness, empathy and the like) and when placed in leadership positions respect others’ views while inspiring outside-the-box thinking.
Additionally, businesses are starting to take notice of the impact that EQ can have on employee productivity and engagement.
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