communication in healthcare, the response of the patient is usually to keep quiet. This is problematic, because unlike silence in the aforementioned scenarios, this silence in response to not understanding healthcare information could be life-threatening.Thankfully there is a simple solution to this grave problem.
After conducting some research, it has been discovered that patients want to be able to text their medical provider. They want to be able to reach out when they need help.
This could be done through the implementation of omnichannel communication.Omnichannel communication allows for medical providers and patients to be able to send each other messages using SMS or certain messaging apps.Read more on dumblittleman.com