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The Art of Small Talk: How to Connect With Strangers and Acquaintances

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, social relationships expert, speaker and author of The Business of Friendship, and . “Almost every relationship we have starts with seemingly mundane moments,” explains Nelson. “For most of us, if we look at our best friends and the people we’re closest to, we could probably say, ‘It started with this moment.’”To illustrate this, Nelson points to her “moment” 20 years ago, when a seemingly ordinary conversation sparked a decades-long connection.

Nelson initiated a conversation with a woman by asking about her career as a life coach.Shasta Nelson’s genuine interest in the woman’s profession unveiled a person skilled in deep conversations.

This small talk encounter eventually led to Nelson inviting the woman into a book club and forming a deep friendship that has lasted for decades.

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