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Arlie Hochschild: recent publications

All articles where Arlie Hochschild is mentioned

28.01.2023 / 01:15

Emotional Labor: The Cost of Swallowing Your Emotions

Putting on a smile at work is a shared experience that many commonly feel in their career. People swallow their emotions all the time to keep the peace and avoid bringing personal problems upon others. This type of labor, called emotional labor, can result in a big cost to your mental health if not addressed.Emotional labor is a form of emotional regulation that requires you to suppress your feelings (whether that’s a negative emotion or even positive emotion) for the sake of others.

Arlie Hochschild people liking feelings stress emotions

psychologytoday.com

23.04.2020 / 06:17

Smile! (But Only If You Mean It)

Recall for a moment the last time you interacted with your boss. How did this conversation feel to you? Chances are that you experienced a sense of mental and emotional toil from controlling what you were saying and maybe more importantly, what you weren’t saying.The sociologist Arlie Hochschild coined the term ‘emotional labor’ to describe the behavior of portraying or suppressing certain emotions in order to fulfill the emotional requirements of one’s profession.1 Think of the restaurant server who puts on a smile when taking a customer’s order even though she is racked with chronic pain.

Arlie Hochschild feelings psychology stress emotions

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