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Lyft Reaches Settlement With Justice Department Over Accessibility for Disabled Riders

themighty.com

What happened: Lyft has reached a settlement agreement with the U.S. Department of Justice over allegations its drivers refused rides to people who used foldable walkers and wheelchairs, in violation of the Americans with Disabilities Act.

The settlement agreement will now ensure that individuals with disabilities who use collapsible mobility devices will have equal access to Lyft rides.

The Department of Justice launched the investigation after a Los Angeles man who uses a wheelchair filed at least a dozen complaints about drivers that he was rudely treated or denied rides.

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