people feelings tips

How to Use Technology to Improve Customer Service?

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Are your sales taking a plunge? Do you dread that the poor ratings and negative reviews on social media about your service will jeopardize your brand image?

If you nodded your head agreeably while you read the first two lines, then you need to buckle up and revamp your customer service strategy right this instant to save your enterprise from drowning.

Customers are the backbone of every business venture and have the potential power to either make or break their market position.

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