Running and managing a medical facility involves balancing a ton of factors beyond medical know-how and billing. There are countless ways medical facilities can cause harm or help to people, either offering stellar service or poor service.
The following will explore a few things that you can do to help improve the service offered at your medical facility. Become Trauma-Informed Being trauma-informed is absolutely critical if you want to give people visiting your medical facility high-quality service.
Quite simply, visiting medical facilities can be incredibly traumatizing for people; there’s a reason so many people hate hospitals and going to the doctor; they’ve had negative experiences with them to the degree that they’d rather suffer pain or uncomfortable side effects than visit a medical facility.
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