1. A prerequisite to empathy is simply paying attention to the person in pain. – Daniel Goleman Everyday Application: Before you can ever begin to understand another person’s feelings or pain, you have to be aware of them.
Pay attention to the people around you, listen to what they say, and watch their body language. Someone might not always voice what is going on with them, and you might have to notice on your own that something is wrong.
2. When I say manage emotions, I only mean the really distressing, incapacitating emotions. Feeling emotions is what makes life rich.Read more on everydaypower.com