Active Listening: A Crucial Part of Communications, and Leadership
pickthebrain.comBeing a good communicator is often cited as one of the key characteristics of a strong leader. But when people think of communication—for example, instructions from managers to their team—most think of how that person speaks to their employees, and often omit the fact that active listening is just, if not more important.Truly effective communication is not simply about talking, it’s taking the time to listen attentively to others’ stories, asking questions, and mining conversations for depth and understanding.
People often think they are good listeners, but active listening requires a conscious effort to hear and understand the complete message that’s being sent.
Active listening means listening intuitively to the other person’s story, asking questions, and examining conversations for context and understanding with their needs in mind.According to the Harvard Business Review, listening is a skill that is sadly undertaught, but during the pandemic, with the shift to remote and hybrid work, it has never been more critical for leaders to be active listeners.
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