Whether we like it or not, communication lies at the heart of everything we do. More importantly, the strength of our communication skills influences our success at work, at home, and in our relationships.
In our experience, everyone believes they are great communicators. Spoiler alert! Most aren’t. In our overly connected, over-scheduled worlds, we all have everything BUT real-time, face to face conversations – especially if conflict, or the possibility of conflict, is involved.
We have learned that people feel real-time conversations take too long, are uncontrollable, and require actually talking to someone.
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